Frequently Asked Questions

Check out our most frequently asked questions here. If you still need help, please contact us at 781-771-1143 or SpringPathEssentials@gmail.com.

General Questions

  • The Nephrostomy Outer Bag and Tube Cover is designed to cover a 600ml drainage bag. The outer bag cover is 12”L X 6”W and includes an adjustable Belt up to 46 inches and a Tube Cover that measures 23¼”L X 2”W. 

  •  The Leg Bag Cover is 12¼”L X 5¼”W and fits up to ¾” leg strap. 

  • The Foley Catheter Cover is designed to cover a 2000 ml drainage bag. The cover is 12”L X 12”W. The cover includes a Belt that is adjustable up to 46 inches and a Tube Cover that measures 42”L X 2”W.

All these products are machine washable, cold water, tumble dry, low heat.

Due to the hygienic nature of the item, returns and exchanges will be accepted for defective merchandise only. If you believe an item is defective, please contact us via email at SpringPathEssentials@gmail.com, or via telephone at 781-771-1143 with details of the product and the defect. If it is determined that the item is defective, a replacement or credit will be issued 5-7 business days after the returned item has been received and inspected.

Orders will be shipped via USPS. Shipping options and rates will be displayed prior to the final checkout.

 

Please contact us directly for details.